The NHS app

The NHS have asked surgeries to only promote the NHS app as a way to view your medical records online. This is because it is much safer and secure than other service providers. The Surgery is no longer promoting other apps such as Patient Access, or myGP.

If you haven't already, please complete an online access to medical records form, and hand it into Reception. This will enable you to have your records online. You can then register for the NHS app here:

Hospital Prescriptions

Hospital prescriptions will not be routinely issued from the practice. The first issue of a hospital prescription must be made by the hospital. Ongoing prescriptions for items issued by the hospital will be assessed and provided by the GP where clinically appropriate. We must have official notification from the hospital advising the GP to issue medication.

In exceptional circumstances, where a prescription cannot be obtained from the hospital pharmacy, will be assessed by a practice prescriber, and may be prescribed where appropriate. Please note, this does not guarantee that the medicine will be prescribed by the practice and you may be advised that you will need to return to the hospital pharmacy to get the medication you need.

All prescription requests will be dealt with within three working days, so it will usually be quicker to obtain a hospital prescription directly from the hospital pharmacy.

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