The NHS app

The NHS have asked surgeries to only promote the NHS app as a way to view your medical records online. This is because it is much safer and secure than other service providers. The Surgery is no longer promoting other apps such as Patient Access, or myGP.

If you haven't already, please complete an online access to medical records form, and hand it into Reception. This will enable you to have your records online. You can then register for the NHS app here:

Latest News

Cost Of Living Help

  • Cost of living help; here you will find loads of information about where people can access support (e.g. around energy bills, food, debt and benefits)

·  Sutton libraries are warm spaces; all Sutton libraries will be warm spaces this winter so please check the opening times for your local library to identify days or times when an alternative local warm space might be needed (e.g. evenings). If you decide not to set up your own space, you could instead register to become a warm spaces volunteer here. These volunteers will be on hand at selected libraries to provide extra help and support for people, including hot drinks.  

·  Other warm spaces; other orgs in Sutton (e.g. churches) are also setting up warm spaces/sessions which can be found on this map so check out what might be going on nearby first.

Warm Spaces

News Update 8 November

Warm Spaces Poster

Warm Spaces Poster

Connecting your Care FAQs

Park Run


Treating minor health conditions is changing

Minor health conditions are conditions that can be treated through self care. They are conditions that will:

  • Get better on their own
  • Can be treated without visiting the GP by patients buying over the counter items directly from the local pharmacy

Minor health conditions include:

  • coughs, colds or sore throats
  • cold sores
  • conjunctivitis or dry eyes
  • constipation
  • diarrhoea
  • grazes
  • sprains
  • hay fever
  • head lice
  • indigestion and heartburn
  • infrequent migraines
  • mild cystitis
  • mouth ulcers
  • sunburn
  • stomach ache
  • warts and verrucas

Effective 29 March 2018, NHS England issued guidance that over the counter items will no longer be routinely prescribed in primary care. This means that your doctor, or other prescriber, will not routinely prescribe medicines for minor health conditions that can be purchased over the counter.*

Over the counter medicines are best for minor health conditions. These can be bought from pharmacies and local shops without a prescription. They are also often cheaper this way. You can get them without an appointment or seeing a doctor.

In most cases the direct cost of over the counter medicines will be lower than the combined cost to the NHS of a GP consultation, buying, prescribing and then dispensing the medicine.

Further information and *exceptions to the guidance can be found through the Sutton CCG website

See the "Prescribing of over the counter medicines is changing" leaflet

Find more information on our Self Help page

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