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Wrythe Green SurgeryWrythe LaneCarshaltonSurrey, SM5 2RETel: 020 8669 3232
We can arrange an interpreter, both telephone and face to face. Please request this at the time of booking an appointment. Additional time will be given for the appointment if required.
The fact sheets below have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
To register as a new patient you need to speak to a receptionist who will check that you live within the practice boundaries. You will be asked to complete a registration form. All patients registering with the practice are asked to see the Health Care Assistant for a brief medical check-up. This check allows us to familiarise ourselves with your past medical history and any current medical problems you may have. The check also allows you to ask any questions you may have about the practice and the services that we offer. If you include an e-mail address and mobile number, you can book appointments, see elements of your medical record, request routine prescriptions on-line, and receive text reminders of appointments.
You will appreciate that it may take a few weeks for us to receive your records from the previous doctor, and it is important that we know of any significant history or problem that you may be suffering from.
Please bring a small sample of urine when you attend.
If you are the carer for someone elderly, frail, has a chronic illness or learning difficulties, please let us know so we can offer support.
Sutton Carers Centre Leaflet – This links with the Sutton Carers Centre – a valuable source of help and information.
It is obviously important that we have the ability to contact any of our patients quickly in case of need.
Please help us to keep our records up to date by letting us know if you change your name, address or telephone numbers. If you move outside our Practice boundary, you will need to register with a local GP.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form