How proxy access works

As a parent, family member or carer, you may be able to access services for someone else using linked profiles. This is also sometimes called having proxy access. It needs to be set up by a GP surgery where you and the other person are both registered. You can then access the linked profile by using the NHS App or by logging in through the NHS website.

What you can do with linked profiles

Your GP surgery controls what you can do with a linked profile. Depending on the level of proxy access your surgery agrees to give you, you may be able to switch profiles to act on behalf of another person and:

• book an appointment
• order a repeat prescription
• view some or all of their GP health record

How to add a linked profile

Tell your GP surgery that you would like to arrange proxy access for the person you care for. You both need to be registered at the same GP surgery. Your GP surgery will guide you through registration.

You’ll need to provide identification to your GP surgery so they can:

• confirm who you are
• check you are the correct person to act on the other person’s behalf