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Please make sure to update your contact details if they have changed, or if we do not have an email address on record for you. You can update your contact details, including your email address HERE

Need help with a non-urgent medical or admin request? Contact us online.

Statement of Purpose 2022

  • To provide the best possible quality service for all our patients within a confidential and safe environment.
  • To show all our patients courtesy and respect at all times irrespective of ethnic origin, religious belief, personal attributes or the nature of the health problem.
  • To involve our patients in decisions with their care and treatment.
  • To promote good health and well being to our patients through education and information.
  • To involve healthcare professionals in the care of our patients where it is in their best interests.
  • To encourage our patients to get involved in the practice through an annual survey and encourage patients to comment on the care they receive.
  • To ensure that all members of our team have the right skills and training to carry out their duties competently.
InformationHow the information can be obtainedCost
Class 1 – Who we are and what we do?Website, Practice Leaflets available at SurgeryNA
Class 2 – What we spend and how we spend it?Not availableNA
Class 3 – What our priorities are and how we are doing?Practice Development Plan available on request at Practice£10 per Request
Class 4 – How we make decisions?·         Monthly Practice Meetings with GP Partners and Practice Manager·         Monthly Clinical Meetings·         Regular staff meetings & sharing of information·         Regular Patient Feedback inc Patient surveysMeeting minutes & patient feedback available on request at Practice£10 per Request
Class 5 – Our policies and proceduresAll policies are available on request at Practice.£10 per Request
 Policies and procedures about the employment of staff Yes
Internal instructions to staff and policies relating to the delivery of servicesYes
Equality and diversity policyYes
Health and safety policyYes
Complaints procedures (including those covering requests for information and operating the publication scheme)Yes
Records management policies (records retention, destruction and archive)Yes
Data protection policiesYes
Policies and procedures for handling requests for informationYes
Patients’ CharterYes
Class 6 – Lists and RegistersNA
Class 7 – The services we offerWebsite, Practice Leaflets available at Surgery