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Access & Facilities

If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Wheelchair access

At the surgery wheelchair access to the building is via the pedestrian gate at the front of our site. All patient services are provided at ground floor level.

A disabled patients’ WC is provided off the main corridor past reception on the right hand side. A wheelchair is available for patients’ use within the surgery. Please ask at reception.

Disabled parking – Blue badge scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.

Patients with learning disabilities

Longer appointments will be available to those patients who require more time.

Parking

Parking facilities are very restricted. Please, if possible, leave your car at home.

This is private parking for patients attending the practice only.

Please do not park in the turning area as it not only causes problems for other patients but also blocks ambulance and staff access in an emergency.

Pushchairs

These are not allowed in the building. Please leave them in the pram shelter in front of reception.

Why? – They can block corridors causing difficulty for our patients with mobility problems, and in bad weather bring in mud and water.

Non-English Speakers

We can arrange an interpreter, both telephone and face to face. Please request this at the time of booking an appointment. Additional time will be given for the appointment if required.